The Yobitech Team knows that you have many choices in companies to provide your storage and networking needs.
We understand that it’s necessary to provide our customers with the most competitive pricing possible as well as providing great customer service in all aspects of processing and delivering your orders.
At Yobitech, we strive to achieve and maintain the industry best in customer service.
Whether you are a purchaser, reseller, integrator, or end-user, we want you to be 100% satisfied with your shopping experience at Yobitech. We want you to come back again to shop with us. We understand what a customer wants.
The following are areas that make us stand apart. These qualities make your choice of choosing Yobitech an easy one.
• Mission Critical Statement
We understand how important it is for your products to arrive at the date you requested. Products ordered 2 Day service should get to you in 2 business days and products ordered Priority/Standard Overnight should get to you the next business day. At Yobitech, getting the products out to our customers is our highest priority. Click the Mission Critical Statement
for more info.
• A Stocking Company.
Unlike our competitors, we carry in-house stock on almost all the products we list. By being a stocking company we are able to reduce our cost by buying products in volume. As result, we can pass along the savings to our customers. On items that are not in stock, Yobitech will use affiliated vendors to help expedite our customer’s orders to prevent delays. We will never
place your order on back-order or leave it unshipped without contacting you or first asking for your permission.
• Tracking Information.
We understand the need for our customers to know where their product is and when it will be delivered. At Yobitech, real-time tracking information will be sent via email on products shipped directly from our warehouses and tracking from any shipments shipped directly from our affiliated vendors will be sent within 24 hours.
• Discontinued Parts.
Although Yobitech’s primary business is selling new retail parts, we have recognized our customers’ need and demand for used, pulls, or refurbished parts. We understand our customer need to source that hard to find EOL (end-of-life) or discontinued part that is no longer available from the manufacturer. We also realize that many customers often want a more inexpensive solution to fill their storage and networking needs. Our customers can have confidence that all non-new-retail parts sold through Yobitech are technician tested and are in resalable condition.
• Quality Control.
All products shipped from Yobitech go through stringent inspections for quality. All new factory sealed products are checked to ensure they are in excellant condition and all used/pulled products are technician tested. All products we ship are professionally packaged.
• Blind Drop Shipments.
We understand that many customers need for blind drop shipments directly to their end-users. At Yobitech, not only will we help you blind drop ship, but we will assist you in any special request that you have, such as placing your own packing slips or invoices during the shipments.
• Specializing in Storage & Networking.
We specialize in Storage and Networking equipment for business users. Because of this niche, our product line does not carry consumer-end related goods. This helps our trained staff to focus on providing 100% dedicated service on your high end products. Our website is designed for easy navigation (no clutter) and allows customers to quickly find what they are looking for: click here
• Product Descriptions.
The utmost care has been taken by our Yobitech Team to offer our customers the industry best in product descriptions. On each of our products, our staff thoroughly inputs information on product availability, product condition, product photos, and product accessories. We hope this helps provide confidence in your purchasing decision.
• Credit Card Payments.
At Yobitech, you have our guarantee
that we never charge your credit card until your product ships. Unlike many websites that charge your credit card at the time you submit your order, Yobitech will only charge your card once we are 100% sure your product ships out that same day. Only on special-ordered items that we need to preorder from the manufacturer will we authorize a charge on your card before shipping. In such cases, we will always ask your permission prior to the authorization charge.
• Your Personal Information.
We will not share your personal information with anyone, period
. Our philosophy at Yobitech is that you have given us your trust with your business and your personal information is private and will remain private.
We understand that your time is very important and we thank you for taking time to read why Yobitech should be your storage and networking supplier. Our staff will do all we can to maintain and excel in offering you the very best in customer service.
If you have any suggestions
to improve our site or to better assist you, we would love to hear your feedback as we want all our customers to come back as satisfied return customers.