The Yobitech Team knows that you have many choices in companies to provide your storage and networking needs.
We understand that it is necessary to provide our customers with the most competitive pricing possible as well as providing great customer service in all aspects of processing and delivering your orders. At Yobitech, we strive to achieve and maintain the industry best in customer service.
Whether you are a purchaser, reseller, integrator, or end-user, we want you to be 100% satisfied with your shopping experience at Yobitech. We want you to come back again to shop with us. We understand what a customer wants.
The following are areas that make us stand apart. These qualities make your choice of choosing Yobitech an easy one.
Mission Critical Statement
We understand how important it is for your products to arrive at the date you requested. Products ordered 2 Day service should get to you in 2 business days and products ordered Priority/Standard Overnight should get to you the next business day. At Yobitech, getting the products out to our customers is our highest priority. Click the Mission Critical Statement for more info.
A Stocking Company
Unlike our competitors, we carry in-house stock on almost all the products we list. By being a stocking company we are able to reduce our cost by buying products in volume. As a result, we can pass along the savings to our customers. On items that are not in stock, Yobitech will use affiliated vendors to help expedite our customers orders and prevent delays. We will never place your order on back-order or leave it unshipped without contacting you or first asking for your permission.
Industry Best Warranties
We offer the industry's best warranty on our hard drives. While most suppliers give 30-90 Day warranties, nearly all our products carry either a 1 Year or 3 Year warranty against failure. We stand by our product and we have earned the trust of thousands of satisfied customers.
We understand the need for our customers to know where their product is and when it will be delivered. At Yobitech, real-time tracking information will be sent via email on products shipped directly from our warehouses and tracking from any shipments shipped directly from our affiliated vendors will be sent within 24 hours.
Although Yobitech's primary business is selling new retail parts, we have recognized our customer's need and demand for used, pulls, or refurbished parts. We understand a customer's need to source that hard to find EOL (end-of-life) or discontinued part that is no longer available from the manufacturer. We also realize that many customers often want a less expensive solution to fulfill their storage and networking needs. Our customers can have confidence that all non-new-retail parts sold through Yobitech are technician tested and are in resalable condition.
All products shipped from Yobitech go through stringent inspections for quality. All new factory sealed products are checked to ensure they are in excellent condition and all used/pulled products are technician tested. All orders are professionally packaged.
Blind Drop Shipments
We understand that many customers' need for blind drop shipments directly to their end-users. At Yobitech, not only will we help you to blind drop ship, but we will assist you in any special request that you have, such as placing your own packing slips or invoices into specified shipments.
Credit Card Payments
At Yobitech, you have our guarantee that we never charge your credit card until your product ships. Unlike many websites that charge your credit card at the time you submit your order, Yobitech will only charge your card once we are 100% sure your order has shipped out that same day. Only on special-ordered items in which we need to pre-order from the manufacturer will we authorize a charge on your card before shipping. In such cases, we will always ask your permission prior to the authorization charge.
Your Personal Information
We will not share your personal information with anyone, Period. Our philosophy at Yobitech is that you have given us your trust with your business and your personal information is private and will remain private. We understand that your time is very important and we thank you for taking the time to read why Yobitech should be your storage and networking supplier. Our staff will do all we can to maintain and excel in offering you the very best in customer service. If you have any suggestions to improve our site or to better assist you, we would love to hear your feedback as we want all our customers to come back as satisfied return customers.
The Yobitech Team